Contact Pawgift

We reply to every customer personally. Here’s how to reach us — and how fast you can expect a response.

Email

support@pawgift.co

This is the fastest way to get help — we respond within 24–48 hours, Monday to Friday, 8 AM – 5 PM (UTC-07:00).

Contact Form

Use the form below for any question about your order, product details, shipping, returns, or general feedback. Include your order number (if applicable) so we can look it up immediately.

Business Hours

• Monday – Friday: 8:00 AM – 5:00 PM (UTC-07:00)
• Weekends & U.S. Public Holidays: Closed

Common Questions

Before writing, you might find your answer here:

• Shipping times and tracking
• Returns & refunds
• Cancelling or changing an order
• Accepted payment methods
• Size charts

Order Status

For real-time updates on your order, visit Track Your Order or sign in to your account.

Press & Partnerships

For press inquiries, wholesale, or brand collaborations, email support@pawgift.co with “Partnership” in the subject line.