Help & FAQs

Fan T-shirts, hoodies (pullover and zip) and crewneck sweatshirts for football, baseball, basketball, hockey and college sports fans — 26,000+ team and player designs in men’s, women’s and youth sizes.

Open the product you like, choose the style, color and size, then click Add to Cart. When you are ready, go to checkout, enter your email and shipping address, choose a payment method and place your order. You will get an order confirmation email right away.

Not at the moment. Our products are printed with the design shown on the product page; we do not offer personalization or logo uploads.

Yes, if you email us at support@pawgift.co within 2 hours of placing it. After that your order is locked for production and can no longer be changed.

Orders go into production quickly, so we can only cancel if you email us at support@pawgift.co within 2 hours of ordering. After that the order cannot be cancelled because it is printed just for you.

Check your spam or promotions folder first. If it is not there, email support@pawgift.co with your name and the email you used at checkout and we will resend it.

Orders placed before 12:00 PM Central Time join that day’s print run. T-shirts ship in about 2–3 days and arrive in about 6–8 days in total. Hoodies and sweatshirts ship in about 3–5 days and arrive in about 8–10 days. These are estimates — holidays and carrier delays can add a few days. Details: Shipping Policy.

Standard shipping is free on every order to a U.S. address.

Not at the moment — we currently ship to U.S. addresses only.

We email you a tracking number as soon as your order ships. You can also use our Track Your Order page. Please allow up to 5 days for the carrier to scan your package.

Larger orders may ship in separate packages, each with its own tracking number.

Check around your mailbox and with neighbors, and give the carrier 24–48 hours. Still missing? Email support@pawgift.co within 30 days of the delivery date — it is covered by our refund & replacement guarantee.

If your item arrives damaged, misprinted, different from what you ordered, or your package is lost, we offer a full refund or a free replacement within 30 days of delivery — and you can keep the item. Because every item is printed just for you, we cannot accept returns for change of mind or a wrong size choice. Details: Return & Refund Policy.

Email support@pawgift.co with your order number and clear photos of the item, the package and the shipping label. We will reply with your refund or replacement.

Approved refunds go back to your original payment method. Card refunds can take up to 10 business days to appear, depending on your bank.

Each product page has a size chart for its exact style, and our Size Chart page lists all styles. Measurements are of the garment laid flat. Between sizes? Size up for a relaxed fit.

We work hard to show accurate colors, but screens differ, so the printed color may look slightly different from what you see on your device.

Turn it inside out, wash cold on a gentle cycle, tumble dry low or hang dry, and do not iron directly on the print.

No. Pawgift is an independent fan store and is not affiliated with, endorsed by, or sponsored by any league, team or player.

Major credit and debit cards, Shop Pay, Apple Pay and Google Pay. The options available to you are shown at checkout. See Payment Methods.

Yes. Checkout runs on Shopify’s secure, PCI-compliant platform with SSL encryption. We never see or store your full card number.

No. Shipping to the U.S. is free and all prices are in USD. Any applicable sales tax is shown at checkout before you pay.

Sometimes a bank shows a temporary authorization that disappears in a few days. If you see two completed charges, email support@pawgift.co with your order number and we will refund the duplicate.